Processing times

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Non-Canadian in Canada

The processing time for a travel document application is 20 business days. This 20-day period only starts once we have received a complete and accurate application and does not include postal delivery time.

Processing times may change depending on the volume of applications received and are not guaranteed. Complexity of routine verifications and security checks leads to longer processing times.

Urgent and express service

For urgent or express service:

  • You must apply in person at the Passport office located at:
    Place du Centre, Commercial Level 2
    200 Promenade du Portage
    Gatineau, QC
  • Proof of travel is required for urgent service; it may also be requested for express service. Some examples of proof of travel are: an airline, bus or train ticket; a travel itinerary showing proof of payment; or a written statement, if travelling by car (acceptance is at the discretion of the passport officer).
  • Urgent or express applications cannot be submitted by a third party; however, the new travel document may be picked up by a third party if they provide written consent from the applicant, as well as valid identification.

The table below shows the expedited processing services. In addition to the travel document fee, these additional fees will apply.

Expedited services available for non-Canadians applying in person
ServiceAdditional feeProcessing time
Urgent pick-upC$11024 hours
Express pick-upC$502 to 9 business days
Standard pick-upC$2010 business days

Proof of travel is required for urgent pick-up service; it may also be requested for express pick-up service. Some examples of proof of travel are: an airline, bus or train ticket; a travel itinerary showing proof of payment; or a written statement, if traveling by car (acceptance is at the discretion of the Passport Officer).

Footnotes

Footnote 1

Canadians in the following regions must use the same forms and follow the same rules as Canadians in the United States: Bermuda, American Samoa, the Midway Islands, Puerto Rico and the US Virgin Islands.

Return to first 1 footnote referrer